Customer Service Representative - State Farm Agent Team Member
Full Time • Houston - TX
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2021, and today our team includes five members working together in a relaxed, supportive environment. Before becoming an agent, I spent time in the oil industry, which helped shape my work ethic and appreciation for strong teamwork and accountability.
I attended Texas A&M and am married with two daughters who keep life busy outside the office. Family is important to me, and that perspective carries into how I run the agency. I believe people do their best work when they feel trusted, supported, and given the space to succeed.
Our office culture is laid back, positive, and fun. I’m not a micromanager, and I trust my team to take ownership of their roles. If you’re someone who needs constant supervision, this likely isn’t the right fit—but if you’re self-motivated, dependable, and enjoy working in a supportive environment, you’ll do very well here.
For our team, we offer PTO, sick leave, a stipend toward life insurance, and licensing reimbursement. If you’re looking for a place where you can work independently, be part of a friendly team, and build a long-term career, this could be a great fit for you.
ROLE DESCRIPTION:
I opened my agency in 2021, and today our team includes five members working together in a relaxed, supportive environment. Before becoming an agent, I spent time in the oil industry, which helped shape my work ethic and appreciation for strong teamwork and accountability.
I attended Texas A&M and am married with two daughters who keep life busy outside the office. Family is important to me, and that perspective carries into how I run the agency. I believe people do their best work when they feel trusted, supported, and given the space to succeed.
Our office culture is laid back, positive, and fun. I’m not a micromanager, and I trust my team to take ownership of their roles. If you’re someone who needs constant supervision, this likely isn’t the right fit—but if you’re self-motivated, dependable, and enjoy working in a supportive environment, you’ll do very well here.
For our team, we offer PTO, sick leave, a stipend toward life insurance, and licensing reimbursement. If you’re looking for a place where you can work independently, be part of a friendly team, and build a long-term career, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Paul Cleveland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $42,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Houston, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Join a fun and flexible workspace with a growing team